John Gruber of Daring Fireball notes today that Apple CEO Tim Cook called the user experience on Android tablets "crappy" in part because iPads have many more apps available than do Android tablets. Gruber loves that Cook used the word "crappy."
Although I am frequent customer of Apple hardware and software, including an iPad Air, I also own two Kindle Fire HDX tablets (the 7 inch and the 8.9 inch). My experience with them is so positive that I now rarely use my iPad Air.
I don't use a tablet to replace a laptop or a desktop. I use a tablet to watch TV shows and movies, check email, Twitter, Tumblr, Feedly and the like. The iPad offers more apps and better apps but I don't use them. I watch movies on Amazon Instant Video, Netflix, HBO and Showtime. I can do all that on either the iPad or the Fire HDX but the screen on the Fire HDX is hands down better for watching videos than the iPad. The colors just pop and there seems to be less glare. In addition, the 16:9 aspect ratio on the Fire is better for watching video than the 4:3 aspect ratio of the iPad Air. And the apps I care about are all available on the Fire. Now I realize this is just how I use a tablet. But I'm sure I am not alone. I feel Amazon offers me a better experience overall for less money. Both Apple and Amazon offer first rate customer service.
I respect Tim Cook and John Gruber very much but in this instance their point of view does not agree with my experience.
The full Wall Street Journal interview of Cook is here.